Privacy policy

Last updated: March 8, 2026

This Privacy Policy explains how Imaphotic collects, uses, processes, and shares your personal information when you visit our website, interact with our services, or make a purchase through our store.

Imaphotic operates this website and the services offered through it. Our store is powered by Shopify, which provides the ecommerce platform that allows us to sell products and provide services to our customers.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described here.

Personal Information We Collect

Personal information refers to information that identifies you or could reasonably be associated with you. It does not include information that has been anonymized or removed from any identifiable context.

Depending on how you interact with our services, we may collect the following types of information:

  • Contact Information – such as your name, shipping address, billing address, phone number, and email address.
  • Payment Information – including payment card details, billing details, transaction confirmations, and other payment-related information necessary to complete your purchase.
  • Account Information – including login credentials, account preferences, saved settings, and security information.
  • Transaction Information – including the products you view, add to your cart, purchase, return, exchange, or cancel.
  • Customer Support Communications – including messages, emails, or other communications you send when contacting our support team.
  • Device and Technical Information – such as IP address, browser type, device identifiers, and network information.
  • Usage Data – including information about how you navigate and interact with our website and services.

Sources of Personal Information

We may collect personal information from several sources:

  • Directly from you when you create an account, place an order, or communicate with us.
  • Automatically through our website using technologies such as cookies and analytics tools.
  • From service providers who help us operate our store and deliver services.
  • From partners or third-party services that support our marketing or operational activities.

How We Use Your Personal Information

Your personal information may be used for several purposes depending on how you interact with our services.

Providing and Improving Our Services

We use your information to process orders, manage transactions, arrange shipping, handle returns and exchanges, maintain your account, and improve the overall functionality and performance of our services.

Marketing and Advertising

We may use your information to send marketing communications and to show advertisements related to our products and services. These advertisements may appear on our website or on third-party platforms.

Advertising partners may use cookies or similar technologies to display advertisements that may be relevant to your interests based on previous browsing activity.

Security and Fraud Prevention

Your information helps us maintain a secure shopping environment, detect fraudulent activity, protect our services, and verify user identities when necessary.

Customer Support and Communication

We may use your information to respond to inquiries, provide customer support, and communicate updates regarding orders, services, or account activity.

Legal Compliance

We may use or disclose personal information when necessary to comply with applicable legal obligations, enforce our policies, respond to lawful requests from authorities, or protect the rights and safety of our business and customers.

Sharing of Personal Information

We may share personal information with trusted third parties when necessary to operate our services and provide products to customers.

These may include:

  • Shopify and other technology providers that host and operate our ecommerce platform
  • Payment processors and financial service providers
  • Shipping and fulfillment partners
  • Analytics providers and marketing partners
  • Customer support and cloud storage providers

These partners process personal information only as required to provide their services.

Relationship With Shopify

Our store operates on the Shopify platform. As part of providing ecommerce services, Shopify may collect and process certain information about your interactions with our store.

Shopify may also use this information to improve its services, develop new features, and support merchant operations across the Shopify platform.

To learn more about how Shopify handles personal information, you may visit Shopify’s Privacy Policy at:

https://privacy.shopify.com

Advertising and Cookies

Our website may display advertisements through third-party advertising networks. These partners may use cookies and similar technologies to deliver advertisements based on your interactions with our website or other websites.

These technologies help personalize advertisements and measure advertising performance.

You may be able to control advertising preferences through your browser settings or through the advertising platforms that deliver these ads.

Third-Party Websites

Our website may contain links to external websites or platforms operated by third parties. We are not responsible for the privacy practices or content of those external sites.

If you choose to visit those websites, we recommend reviewing their privacy policies before providing personal information.

Children's Privacy

Our services are not intended for children. We do not knowingly collect personal information from individuals who are below the legal age of majority in their jurisdiction.

If a parent or guardian believes that a child has provided personal information to us, they may contact us and request that the information be removed.

Data Security

We implement reasonable technical and organizational safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage can guarantee absolute security.

We recommend that users avoid sending sensitive information through unsecured communication channels.

Data Retention

We retain personal information for as long as necessary to operate our services, fulfill transactions, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Receive a copy of your personal information
  • Opt out of certain marketing communications

You can unsubscribe from marketing emails at any time by using the unsubscribe link provided in our communications.

International Data Transfers

Your personal information may be processed or stored in countries outside your place of residence. When this occurs, we rely on recognized safeguards designed to protect personal information during international transfers.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal obligations. When updates are made, the revised policy will be published on this page and the updated date will be indicated at the top.

Contact Information

If you have questions about this Privacy Policy or about how your personal information is handled, you may contact us at:

Email: imaphotic@gmail.com

Address: 7 Coronation Road Dephna House, London, ENG, NW10 7PQ, United Kingdom